Wait.Don'tclickthat.(seriously, Mom)
A second opinion for your parents' suspicious emails.
They forward anything they're unsure about. We tell them what to do.
not PayPal. forward it.
Your parents don't need to know what's a scam. They just need somewhere to ask.
When something looks off, they forward it to their own Wait Don't Click That address. We usually reply within a minute with a plain answer and what to do next. If it's dangerous or suspicious, you hear about it too.
Let's avoid thatconversation.
Something looks weird.
An email from the "bank." A package that never shipped. A virus warning with a phone number.
Forward it to us.
Same as forwarding it to you. No app, no password, nothing new to learn.
We tell you what to do.
A plain answer, usually within a minute. One next step. No jargon, no lecture.
Every parent gets their own address. It's the only thing they need to remember.
Why so short? I tested the first version on my own mom. “I'm trying to type it now but your email is too long.” Then she sent her test email to an address that doesn't exist. If Mom can't type the address, nothing else works. So we made it short.
Here's what we'd tell her about this one.
Hover or tap a highlight to see what gave it away.
- 1It's not from Netflix.Netflix writes from netflix.com. Anyone can buy "netflix-account-help.com" for about ten dollars.
- 2It's rushing her."URGENT" and "24 hours" are there so she won't stop and ask anyone. Which is exactly what she should do.
- 3The button goes somewhere else.It says Netflix. Behind it is a site registered last Tuesday.
- 4It wants her whole card.No real company asks for a security code by email. Not Netflix, not the bank, not anyone.
Her answer.
In her own inbox, usually within a minute.
This email said it was from Netflix <support@netflix-account-help.com>, with the subject "URGENT: Your account will be cancelled".
Do not click anything in this email, and do not reply to it. If you want to check, call the real company using a phone number you already have, never a number from this email.
We've also told Sarah about this email.
- It isn't from Netflix's real address.
- It rushes you with a 24-hour deadline.
- It asks for your full card details.
Don't guess.Ask us.
Not sure about an email? Forward it. We'll check it and say what to do.
What Mom sees.
A reply in her own inbox. Big words, a clear answer, zero jargon.
We didn't find signs of a scam. That isn't a promise the email is genuine.
This email said it was from CVS Pharmacy <no-reply@cvs.com>, with the subject "Your prescription is ready".
- It comes from CVS's real address.
- The links go to cvs.com.
- It doesn't ask for money, passwords or card details.
What you see.
You're not reading their email. You hear from us when something actually deserves your attention.
We don't need to be in your business.
Emails carry bank details, medical stuff, family news. We need it for a few minutes to check it. We don't need it after that.
- What we see
- Only messages your parent forwards. We have no access to their inbox, contacts, or accounts.
- What we keep
- The verdict, the date, the subject line, who it claimed to be from, and a short note on why we flagged it. For 30 days.
- What we delete
- The email itself, as soon as we've checked it. The services we use to receive and send email keep copies for up to 45 days to block spam, then delete them.
- What we never do
- Sell it, rent it, or make money from it in any way. It's only shared with the services that run the check.
Or $49 a year. One person, as many checks as they need.
Fair questions.
No. She forwards emails the way she already does. Any email app works.
No. We only see what she chooses to forward, and no one at Wait, Don't Click That reads it. The check is automatic.
Automated checks look at who really sent it, where the links go, how new the websites are, and what the email asks for. Then AI reads it the way a careful person would. Together they catch most scams.
Yes, sometimes. Scammers constantly change their tricks, and no system catches everything. Every answer explains why, so she isn't just trusting a label.
No. It's a second opinion, not a guarantee. If an email asks for money, a password or a code, she should call the company using a number she already has, even if we say it looks OK. And if in doubt, call you.
You get an email whenever something looks dangerous or suspicious, and you can see every check in your account.
We didn't find signs of a scam. It isn't a promise the email is genuine.
Don't panic. If she entered a password, change it. If she shared card or bank details, call the bank using the number on the card. Then forward the email to us so we can tell you what it was.
Because the first address was too long for my mom to type. So we got a shorter one: waitdontclick.com. Easy to say over the phone, and short enough that Mom gets it right.
Emails only, for now. Not texts or phone calls.
Anytime. Her address stops working at the end of the billing period.
No. Grandparents, an aunt, a neighbor, anyone whose inbox you worry about. Up to five people on one account.
Before they click, give them somewhere to ask.
Protect a parent